Terms of Service

Last updated: 10 June 2026

About Us

Guan Huat Plumbing provides plumbing and sanitary services from 16, Jalan Puteri 7/7, Bandar Puteri, 47100 Puchong, Selangor, Malaysia. These terms apply to our services and the use of our website.

Services

We provide plumbing, sanitary, drainage, and waterproofing services including:

Pipe repair and leak detection
Drainage and clog clearing
Sanitary installation and maintenance
Roof leak and waterproofing
Water tank cleaning and replacement
Water booster pump installation
CCTV inspection and hydro jetting

Quotes and Estimates

Quotes are provided after on-site inspection where applicable. Estimates are written and itemised. The final cost may vary if additional work or parts are required and identified during the job — we will discuss any change with you before proceeding.

Payment

Payment is due on completion of work unless otherwise agreed. We accept cash, bank transfer, and common Malaysian e-wallets.

Workmanship

We stand behind our workmanship. If a repair fails for reasons related to our work within a reasonable period, we will return to address it. This does not cover damage from misuse, future failures of unrelated parts of the system, or supply issues outside our control.

Operating Hours

Our scheduled service hours are Monday to Friday, 9am to 5pm. Same-day response is offered where possible during these hours. We do not currently operate outside these hours.

Cancellations

If you need to cancel or reschedule a scheduled visit, please notify us as early as possible by WhatsApp or phone.

Website Use

Content on this website is provided for general information about our services. Specific advice for your situation requires on-site inspection. Guides and blog posts are not a substitute for professional diagnosis.

Limitation

To the extent permitted by Malaysian law, we are not liable for indirect or consequential losses arising from website use or from circumstances outside our reasonable control.

Contact

Questions or concerns about these terms? Contact us at 03-8061 6698 or in person at our Bandar Puteri office.