Privacy Policy

Last updated: 10 June 2026

Who We Are

Guan Huat Plumbing ("we", "us", "our") operates the website plumberpuchong.com.my and offers plumbing and sanitary services from our office at 16, Jalan Puteri 7/7, Bandar Puteri, 47100 Puchong, Selangor, Malaysia.

Information We Collect

When you contact us via our website form, WhatsApp, phone, or email, we may collect:

Your name
Your phone number and/or email address
Your service address or area
Details of the plumbing problem you've described
Photos or descriptions you share

How We Use Your Information

We use this information solely to:

Respond to your enquiry and schedule service.
Provide quotes and invoices.
Follow up on completed work or maintenance schedules.
Maintain basic service records as required for our business operations.

Sharing

We do not sell your personal information. We may share limited information with:

Suppliers or third-party specialists if the job requires it (e.g., parts ordering).
Authorities where legally required.

Data Retention

We retain customer contact details and service records for as long as needed to provide ongoing service and to meet legal record-keeping requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at 03-8061 6698.

Cookies

Our website may use minimal cookies for basic site analytics. We do not use advertising or tracking cookies.

Contact

Questions about this policy can be sent via WhatsApp or call to 03-8061 6698, or in person at our Bandar Puteri office.